At Spadavecchia Diamonds, every piece is handled with the utmost care, precision, and discretion. We are committed to ensuring your order arrives safely and securely.

Order Processing

All pieces are either made to order or carefully prepared prior to dispatch.

Ready-to-ship items are dispatched within 1-5 business days.

Made-to-order and bespoke pieces typically require 2–6 weeks for production. You will receive a confirmation email once your order has been dispatched.

Shipping Within Australia

We offer insured shipping on all Australian orders. All deliveries are sent via secure courier services and require a signature upon delivery.

Estimated delivery timeframe is 2–7 business days after dispatch.

International Shipping

We offer secure international shipping to a wide range of destinations. Shipping costs and estimated delivery timeframes are calculated at checkout.

All international orders are shipped using trusted courier partners and include tracking. Delivery times may vary depending on destination and local processing requirements.

Please note that any customs duties, taxes, or import fees are the responsibility of the recipient.

Insurance and Security

All shipments are fully insured and packaged discreetly for security and privacy. A signature is required upon delivery for all orders.

Tracking

Once dispatched, you will receive a tracking number via email to monitor your shipment.

Delivery Information

Please ensure all shipping details are accurate at the time of purchase. We are not responsible for delays or losses resulting from incorrect information.

Delays

While we aim to meet all delivery timeframes, delays may occur due to factors beyond our control, including courier delays or customs processing.

Contact

For any shipping enquiries or special requests, please contact our Client Care team:

By email: Spadavecchiadiamonds@gmail.com 
By telephone: +61 451 089 458